The Electro Store
 

Privacy Policy

 
 

It is TheElectrostore.com / Tesla Systems Research Inc's policy to respect and protect the privacy of our customers and the users of our web site, theelectrostore.com (hereinafter, the "Site"). Through this Privacy Policy, we want to reassure users of the Site that we will not sell, share, or rent user information to others in a manner different than as set forth in this Privacy Policy.

Your use of this Site and the terms of this Privacy Policy are also subject to our Terms of Use. Please review those Terms of Use for additional detail regarding your use of the Site.

  • Information That We Collect:

    When you visit our Site you may provide us with two types of information: (1) Personal information that you knowingly choose to disclose that is collected on an individual basis, and (2) Web site use information collected on an aggregate basis as you and others browse our Site.

    1) Personal Information You Choose to Provide:

    Tesla Systems Research collects personal information from the users of the Site at several different points on the Site. For example, we collect and/or request information when a user places or initiates placement of an order, registers on the Site, requests notification of an order status, or submits an email.

    When performing these tasks, you may be prompted to provide us with personal information such as:

    - Name
    - Mailing address and billing address
    - Email address
    - Home and business phone number
    - Other personal information
    - Credit card number and details

    Additionally, when an order is placed, the associated Internet IP address is recorded.

    If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses.

    2) Web Site Use Information

    You may have heard of the term "cookies". Cookies are routinely used by most, if not all, E-commerce merchants, including Tesla Systems Research. Cookies are a feature of web browser software that allows web servers to recognize the computer used to access a web site. Cookies are small pieces of data that are stored by a userís web browser on the userís computer. Cookies can remember what information a user accesses or enters on a web page to simplify subsequent interactions with that web site by the user.

    We may use cookies, as well as web server logs, to collect information about how our web site is used. Information gathered through cookies and web server logs may include the date and time of visits, the pages viewed, time spent at our web site, and the web sites visited just before and just after our web site. This information is collected on an aggregate basis. None of this information is associated with you as an individual.

  • How We Use the Information That You Provide to Us:

    1) Personal Information

    If a user chooses to purchase from us, we will use the personal information provided to us to process and ship their order. This includes providing information to a credit card processing company for billing purposes, and to a shipper for purpose of delivering purchased items. If we have trouble processing an order or request, or completing a delivery, this information will be used by Tesla Systems Research to contact the user. In line with standard business practice and record keeping, order information such as the customer's address, shipping method and tracking number, and items/components purchased will remain in our offline order/business records.

    Our email and marketing lists are created on an opt-in basis, meaning that we will never store user information in our email/marketing lists (to communicate about sales, new items, or other events) without a user's explicit permission. Furthermore, if a user chooses to be added to such a list, the user may contact us at any time to request to unsubscribe, and we will process such requests promptly.

    We may share personal identifying and account information in special cases such as for enforcement of our Terms of Use, or as required by law or legal process to protect and defend the rights and safety of our Site and its users. For example, this includes exchanging information with an appropriate agency or company for purpose of any fraud investigation.

    We do not store users' credit card numbers or card security codes for any order placed on our Site. This information should never be transmitted to us through email. However, if a customer does send this information through email, it may persist in our email records.

    Any email that we receive, including customer email, as well as order or payment confirmation email (such as order notifications from our Site software or payment notifications for payments users make via Paypal) may remain in our email records or backups.

    If a user has "cookies" enabled, cookies may be used for several purposes. For instance, by setting a cookie, we can provide users with storage of items in a shopping cart between visits to our Site. When an order is placed, cookies will save information entered in checkout on the user's computer to speed up orders placed in the future. Credit card numbers are not stored.

    Visitors may be given the option of registering on the Site in order to create their own user account, in which case personal information may be saved in a user database on our Site. If the option to register is presented, the user will always be given the choice to decline.

    2) Web Site Use Information

    We store information about visitor traffic patterns on the Site to analyze usage trends and to improve Site layout and design. To accomplish these objectives, we may employ suitable third parties with whom we share the information. These statistics include no personally identifying information.

  • Links to External Websites:

    Our Site contains links to external Internet sites which may be operated by an external party and they may have privacy practices that differ from those here at theelectrostore.com. When you click on links that take you to such external sites, you will be subject to their privacy policies.

  • Security Information

    Strong precautions are taken to protect the information of the users of our Site. When users submit sensitive information via the Site, that Information is protected both online and off-line.

    We take credit card information security seriously. While on a secure page such as our order form, transmitted information is encrypted and is protected utilizing the industry standard Secure Sockets Layer (SSL) encryption software.

    We also protect user information off-line. Only those of our employees who need the information to perform a specific job (for example, our customer service representatives or those involved in shipping packages) are granted access to personally identifiable information. Furthermore, our employees are kept up-to-date on our security and privacy practices.

  • Consent, Disclaimer, and Miscellaneous

    By using our Site, the user agrees to the terms and conditions set forth in this Privacy Policy and the Site Terms of Use, including all limitations of damages provisions, which are an integral part hereof; the user also consents to the collection and use of information by TheElectrostore.com / Tesla Systems Research Inc ("Tesla Systems Research") as disclosed in this Privacy Policy.

    Tesla Systems Research aims to take reasonable precautions to abide by this Privacy Policy. Nevertheless, in the event that Tesla Systems Research does not comply with all terms contained in this Privacy Policy, you agree by using and/or submitting information to this Site that your sole and exclusive remedy against Tesla Systems Research will be to promptly contact us so that we may correct the handling of your information in the future to conform with this Privacy Policy.

    In no event shall TheElectrostore.com / Tesla Systems Research Inc, its officers, directors, employees, representatives, agents, contractors or suppliers (collectively, "Tesla Systems Research") be liable for direct, special, incidental, consequential, punitive, economic, indirect, or other special damages, however caused, including but not limited to any damages arising out of or connected with this privacy policy, or the failure of Tesla Systems Research to adhere to it, even if Tesla Systems Research has been notified of the possibility of any damages.

    We may revise this Privacy Policy or the Site Terms of Use at any time by updating the Site. By using this Site you agree to be bound by any such revisions in effect at the time of use and should therefore periodically visit this page and the Site Terms of Use page to determine the current policies applicable to users of the Site.

    If you have any questions or concerns, please contact us and we will promptly attempt to answer your question or resolve your concern.